Shipping
Due to volume, please allow up to 1-3 days for order processing.
We are US based company, all of our products ship from our US fulfillment center.
You will receive an email once your order has shipped with the method of shipment and tracking information.
Current standard shipping times: (excluding weekends)
✨Standard shipping: up to 10 days
✨Expedited Shipping: 4-7 days
✨Priority Shipping: 2-3 days
If your order is not delivered by the estimated delivery time, please contact our friendly customer service for assistance via the contact form or email Support@monabeautyUSA.com
*️ Due to impact of COVID-19 and holiday season coming up in US, UPS and USPS shipping/delivery times is slightly slowing down. Please be mindful of slightly delays for 2-3 days from expected delivery. As always, if there is any questions. please reach out to Support@monabeautyusa.com
- December 2020/holiday season delivery update
Our main shipping carrier is USPS, currently they are not able to update the location of the product in their system until the product arrives at the designated location. Our fulfillment staffs are working in full gear to ensure that we ship out the products within 1 day processing.
We take pride in our products as we believe they are amazing. However, we understand that buying things online can be daunting, especially for the first time, so we offer a 100% satisfaction guarantee.
If you don’t have a positive experience for any reason, we will do whatever it takes to make sure you are 100% satisfied with your purchase. Just let us know by filling out our contact form. we will respond to your question as soon as possible (within 24 hours)
